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BPL failing with PI errors "NACK:123-BPL error code: Max Retries Exceeded for Request" (Doc ID 1279024.1)

Last updated on AUGUST 20, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 to 4.3.0 [Release 2.2 to 4.3]
Information in this document applies to any platform.

Symptoms

Provisioning Interface (PI) Business Process Logic (BPL) commands are rejected with a NACK and the following errors can be seen in the /IN/service_packages/PI/tmp/PImanager.log:

Cause

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In this Document
Symptoms
Cause
Solution
 1. Some checks to be made before making changes
 2. Configuration Tuning
 2.1 Log on the SLC as root user and edit the eserv.config
 2.2 Setting the parameter(s)
 2.3 Restart the SLEE
 2.4 Monitor the PImanager.log to see if the error persist
 3. Other things to check if the parameter tuning does not work
References


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