Batch Billing Creates To Dos With Invalid Message Parameters (Doc ID 1279254.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 to 2.2.0.0.0 [Release 2.2]
Information in this document applies to any platform.

Symptoms

Batch Billing is creating To Dos with an invalid message parameter.

The following To Do message is created during Batch Billing:

"Message parameter 00001 value N invalid. Format must be: category, number, Account ID 7204650000"(25,11114).



If the Bill is created manually online, however, the error message is:

"Service Quantity not found in SQ collection (KWH,,CURCONS)"(4,11240). Don't understand why (25,11114) is thrown.


Another account with similar data does not experience this problem.

Cause

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