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Poor Performance and Intermittent Crashing Using the Network System AutoBuild Wizard (Doc ID 1279438.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.16 and later
Information in this document applies to any platform.

Symptoms

Users report the MetaSolv Solution application hangs for approximately 10 minutes then crashes (disappears with no error message) when attempting to auto-build some large Network Systems.

STEPS: 
1. Inventory Management
2. Network Systems
3. Query for and open a large Network System
4. Right click on the Network System canvas and select "AutoBuild..."
NOTE: The 1st screen of the AutoBuild Wizard takes ~10 minutes to appear.  During this time, the CPU of the tbs.exe process fluctuates up and down between 99% and idle until it appears to go idle.  The Mem Usage climbed from ~ 48,000K to ~156,000K
5. Click NEXT on the first screen
6. Click NEXT on the Which Connections screen

NOTE: The tbs.exe process immediately consumes 99% of the CPU resources and crashes ~12 minutes into this step.  The Memory Usage was at ~160,000K when the process crashed (disappeared).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Workaround
 Availability
References


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