OFSAA Message Server Will Not Restart (Doc ID 1279537.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version: 7.1 and later   [Release: 7 and later ]
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA) - Version 5.1

Symptoms

On Oracle Financial Services Analytical Applications Infrastructure (OFSAAI) 7.1, when attempting to restart the Message Server, it fails and the following error is found in the $FIC_DB_HOME/log/msg_trace_file.log file:

ERROR
2010-12-24 | 16:12:50 | messageserver | INFO | | | Log File open successfully
2010-12-24 | 16:12:50 | messageserver | INFO | | | Trying to retrieve Message Server Port ...
2010-12-24 | 16:12:50 | messageserver | INFO | | | ConnectToDatabase, trying to connect to the config DB with USERNAME = ora_11gSID = orcl
2010-12-24 | 16:12:50 | messageserver | SEVERE | | | ConnectToDatabase: FatalError, could not connect to the DB server using
2010-12-24 | 16:12:50 | messageserver | SEVERE | | | Could not start Message Logger Server ...

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to restart Message Server (previously Message Server was successfully started).

Cause

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