Agile 9.3.1 : Unable to Start Rollup In Excel (Doc ID 1280656.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile Product Governance and Compliance - Version 9.3.0.1 and later
Information in this document applies to any platform.
Currency check 03/06/2013

Symptoms


Agile 9.3.1
When attempting to launch Run Rollup in Excel
the following error occurs.
  http error 500.

The  Web client url contains 7777 port
The Rollup in Excel is correct but also contains 7777 port.
On the application server, IIS and Tomcat are running

Cause

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