Why Is ITEM_LOC_SOH.CUSTOMER_RESV Not Updated For Customer Orders From SIM?
(Doc ID 1281505.1)
Last updated on MARCH 05, 2019
Applies to:Oracle Retail Merchandising System - Version 18.104.22.168 and later
Oracle Retail Store Inventory Management - Version 22.214.171.124 and later
Information in this document applies to any platform.
Checked for relevance on 13-July-2012
Why is the ITEM_LOC_SOH.CUSTOMER_RESV not updated when Store Inventory Management (SIM) published an Inventory Adjustment message corresponding to a Customer Order to Retail Merchandising System (RMS) ?
Steps to Observe the behavior:
1. Create a Customer Order using SIM Web Service.
2. Notice RK_STORE_ITEM_SOH.CUSTOMER_RESV_QUANTITY is updated with Customer Order quantity.
3. Notice, SIM sends a InvAdjustCre message with FROM_DISPOSITION as Available To Sell (ATS) and TO_DISPOSITION as Customer Order (COR).
4. Notice, ITEM_LOC_SOH.NON_SELLABLE_QTY is updated instead of ITEM_LOC_SOH.CUSTOMER_RESERV.
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