Provisioning Interface (PI) Rejects the Request with Reason "NACK,77 SYNSTAMP NOT FOUND"
(Doc ID 1281512.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Communications Network Charging and Control - Version 2.2.0 to 4.1.0 [Release 2.2 to 4.1]
Information in this document applies to any platform.
Provisioning partner (PI client) receives following error message whilst trying to send a Provisioning Interface (PI) request to Service Management System (SMS).
NACK,77-SYNSTAMP NOT FOUND
The following rule should be obeyed when the SYNSTAMP is enabled:
- PI client should append the SYNSTAMP information within the command,
- The next SYNSTAMP must be a number larger than the last SYNSTAMP returned from the PIprocess or used by the user. for example you could take the SYNSTAMP returned by the LOGIN request and add 1 to it for each subsequent request.
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In this Document
|1. Populating SYNSTAMP parameter within PI request|
|2. Disabling SYNSTAMP validation rule within PI server|