Pipeline Manager Does Not Dequeue <ReratingCompleted> Event (Doc ID 1282404.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
** Checked for relevance on 04-25-2014 **

Symptoms

Pipeline does not dequeue ReratingCompleted event.

The steps to reproduce are:

1. start ifw
2. create acct on 11/17/2010
3. move pvt to +5 days.
4. run rerate:

pin_rerate -a 6307582 -t 11/17/2010
pin_rerate -process jobs
pin_rerate -process queue
pin_rerate -rerate



5. Check state of queue:

pin_ifw_sync_oracle.pl report -r detail -l pin24/pin24@portaldb


result is:

Thu Nov 18 page 1
Event Detail Report

Mesg. ID Event Name Evt. State Enq. Time Deq. Time
-------------------------------- -------------------------------- ---------------- ----------------- -----------------
95564F007A025962E044002481D9A9C7 ReratingCompleted READY 11/18/10 13:31:29
95564F007A015962E044002481D9A9C7 Rerating READY 11/18/10 13:31:29


The ifw console output shows error:

Starting to process ...

ERROR: exception detected in 'unregistered object'; invalid state change; Unrecognized exception


However, Listerner.log show both events being dequeued:

# number of field entries allocated 20, used 2
0 PIN_FLD_ACCOUNT_OBJ POID [0] 0.0.0.1 /account 6307582 0
0 PIN_FLD_STRING STR [0] "Rerating"
# number of field entries allocated 20, used 3
0 PIN_FLD_ACCOUNT_OBJ POID [0] 0.0.0.1 /account -1 0
0 PIN_FLD_STRING STR [0] "ReratingCompleted"
0 PIN_FLD_JOB_OBJ POID [0] 0.0.0.1 /job_batch/rerate 12516208 0


Issue is reproduced before and after 7.3.1 Overlay patch 9864771 installed.

Cause

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