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File Path Incorrect for Documents on shared file folder when creating a new Document Record Using Browse Function (Doc ID 1285513.1)

Last updated on JULY 27, 2022

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.0 and later
Information in this document applies to any platform.


After upgrading to 1.9.X, users are unable to open documents stored in a shared file folder that they created
using the Browse function in the document control module or the create document action wizard in other modules. The file path is missing a \.

Problem occurs in the document control module as well as the create document action wizard available on all modules that allow attachments.

2) ### Steps to Reproduce ###
Open Document Control Module. Create a new record and use the Browse function to navigate to a document in a shared file folder. File path that the browse function returns, is incorrect.It has one slash (\) instead of 2 slashes.  For example the path returned is:


It should be:





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