My Oracle Support Banner

File Path Incorrect for Documents on shared file folder when creating a new Document Record Using Browse Function (Doc ID 1285513.1)

Last updated on JUNE 17, 2021

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading to 1.9.X, users are unable to open documents stored in a shared file folder that they created
using the Browse function in the document control module or the create document action wizard in other modules. The file path is missing a \.

Problem occurs in the document control module as well as the create document action wizard available on all modules that allow attachments.

2) ### Steps to Reproduce ###
Open Document Control Module. Create a new record and use the Browse function to navigate to a document in a shared file folder. File path that the browse function returns, is incorrect.It has one slash (\) instead of 2 slashes.  For example the path returned is:

\Spl-walnutcreek.xx.xxxxx.xxx\users\

It should be:

\\Spl-walnutcreek.xx.xxxxx.xxx\users\

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.