CCB - ROW ID Exception Error in Customer Care and Billing

(Doc ID 1286179.1)

Last updated on JANUARY 21, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 to 2.2.0 - Release: 2.2 to 2.2
Information in this document applies to any platform.


During conversion testing an error occurred, ROW ID exception error in Customer Care and Billing.

DBA implemented hint APPEND on the two inserts statements believed to have been triggering the invalid rowid error and the errors have disappeared for 2 controlled test runs so far conducted.

We need to have some form of assurance / or confidence from Oracle Support if these errors can be totally eliminated by any dbms init ora configuration parameters (aside from seemingly appropriate solution of the append hint).


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