AGILE CRASHES BECAUSE OF OUTOFMEMORY ERROR FROM OBJECTACL DATA (Doc ID 1286474.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.1 and later
Information in this document applies to any platform.
Windows 2003 Server 32bit


Symptoms

Agile server is not able to start up and always shutdown automatically because of CPU 100% usage and OutOfMemory error. Memory heap allocation has been increased to 1280M on Windows 32 bit and cannot allocate more.

CPU is 100% busy with below task.
"OC4J Launcher" prio=6 tid=0x646b3400 nid=0x368 runnable [0x64fff000]
java.lang.Thread.State: RUNNABLE
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream.java:129)
at oracle.net.ns.Packet.receive(Unknown Source)
at oracle.net.ns.DataPacket.receive(Unknown Source)
at oracle.net.ns.NetInputStream.getNextPacket(Unknown Source)
at oracle.net.ns.NetInputStream.read(Unknown Source)
at oracle.net.ns.NetInputStream.read(Unknown Source)
at oracle.net.ns.NetInputStream.read(Unknown Source)
at oracle.jdbc.driver.T4CMAREngine.unmarshalUB1(T4CMAREngine.java:979)
at oracle.jdbc.driver.T4CMAREngine.unmarshalSB1(T4CMAREngine.java:951)
at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:448)
at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:185)
at oracle.jdbc.driver.T4CPreparedStatement.fetch(T4CPreparedStatement.java:692)
at oracle.jdbc.driver.OracleResultSetImpl.close_or_fetch_from_next(OracleResultSetImpl.java:277)
- locked <0x1c9f32e8> (a oracle.jdbc.driver.T4CConnection)
at oracle.jdbc.driver.OracleResultSetImpl.next(OracleResultSetImpl.java:206)
- locked <0x1fd489b0> (a oracle.jdbc.driver.OracleResultSetImpl)
at com.agile.pc.cmserver.base.CMACLCache.loadACLObjects(CMACLCache.java:1105)
at com.agile.pc.cmserver.base.CMACLCache.loadAllACLObjects(CMACLCache.java:968)
at com.agile.pc.cmserver.base.CMACLCache.<init>(CMACLCache.java:65)
at com.agile.pc.cmserver.base.CMACLCache.getACLCache(CMACLCache.java:54)
at com.agile.startup.PCMStartupImpl.start(PCMStartupImpl.java:112)
at com.agile.ui.pcm.InitServlet.init(InitServlet.java:63)
- locked <0x14b28390> (a java.lang.Object)

Memory Heap data shows millions of Key-Value pares of ObjectACL data

Cause

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