GRCM 7.8 Stellent Error 20 Appears When User Initiates A Test (Doc ID 1286675.1)

Last updated on JANUARY 28, 2011

Applies to:

Oracle Governance, Risk and Compliance Manager - Version: 7.8 and later   [Release: Rel 12 and later ]
Information in this document applies to any platform.

Symptoms

GRCM 7.8 with Patchsets 1 thru 10 installed.  Issue only happens with Active Directory security integration with GRCM.

Followed these steps:
1. Go to Business Process > All Processes
2. Open any Business Process > click Approval > Approve
3. Repeat the process 'Open any Business Process > click Approval > Approve'

Get the error after approving the Second Business Process:
Stellent Error: -20 ApproveWorkflow Error in "CheckStellentResponse":
Unable to approve content item'(null)'. User 'GRCIDOMAIN\test1' does not have
sufficient privileges. in CMSDocument.WorkflowAction: Login=GRCIDOMAIN\test1
DocId=005026 RevId=44550 Approve=true. in SoxDocument.WorkflowAction:
Login=GRCIDOMAIN\test1 DocType=TestCoverGC DocUsage=Metadata DocId=005026.

Changes

New installation of GRCM 7.8 using Active Directory users.

Cause

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