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BRM dm_oracle: How to Resolve ORA-03135: Connection Lost Contact? (Doc ID 1287740.1)

Last updated on AUGUST 16, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


How to resolve "ORA-03135: connection lost contact"?
In dm_oracle.pinlog file, sometimes "ORA-03135: connection lost contact" is logged after the system idles for a while.  Details as below:
M Wed Nov 3 23:52:54 2010 <HOSTNAME> dm:3106 dm_search.c(100):2826 1:<HOSTNAME>:cm:2977:-146388224:9:1288842774:1
  in update size is 1000 (default)
E Thu Nov 4 01:19:44 2010 <HOSTNAME> dm:3090 dm_subr.c(139):1352 1:<HOSTNAME>:cm:2977:-146388224:9:1288839181:1
  ORACLE error: do_sql: PINStmtExecute: code 3135, op 0
=ORA-03135: connection lost contact
Process ID: 322
Session ID: 109 Serial number: 38559

E Thu Nov 4 01:19:44 2010 <HOSTNAME> dm:3090 dm_if_oracle.c(163):7914 1:<HOSTNAME>:cm:2977:-146388224:9:1288839181:1
  op_trans_open: "set transaction read write": err=46(PIN_ERR_BAD_VALUE), trans_flags 0x1, poid_id 262405047038980767
E Thu Nov 4 01:19:44 2010 <HOSTNAME> dm:3090 dm_if_oracle.c(163):4767 1:<HOSTNAME>:cm:2977:-146388224:9:1288839181:1
  bad probe of ORACLE connection "<BRM CONNECTION NAME>", PINStmtExecute rc 3114 errmsg "ORA-03114: not connected to ORACLE"

The database is Oracle Server - Enterprise Edition,

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 You can use SQLNET.EXPIRE_TIME=10 in the SQLNET.ORA of the server's Oracle home to help prevent

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