Unable To Open Demantra Worksheets Get An error occurred while loading page.

(Doc ID 1288644.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.0 and later
Information in this document applies to any platform.
***Checked for relevance on 11-JAN-2013***

Symptoms


7.3.0 in Production and Test

PROBLEM
=========
Unable to open Demantra worksheets and get the following message

 

An error occurred while loading page. More information is available in Application log file.

 

The following Error is observed in the Collaborator.log:

ERROR
-----------------------
2010-10-13 09:44:45,324 AMT [AWT-EventQueue-0] ERROR dpweb.worksheet.view :: ODPM-70387: Crosstab building worker OpenCrosstabSwingWorker10 got an error while building
the report. View name: Lagged Forecasts and Accuracy Metrics , page mask:
1714-ITUZAINGO (B.A.)-ALFAJORES - 113., java.lang.Boolean


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Created a worksheet at lowest item and site levels.
2. When tried to opening worksheet getting the following:

An error occurred while loading page. More information is available in Application log file.

Cause

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