"Authorization required" Dialog Box when Attempting to View a File in AutoVue Integrated to UCM (Doc ID 1289335.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle AutoVue VueLink Integration - Version 19.3.1 and later
Information in this document applies to any platform.
***Checked for relevance on 01-May-2014***

Symptoms

AutoVue Client Server is integrated with the Universal Content Management (UCM) using Vuelink for UCM deployed in Tomcat 5.5. When selecting "View in AutoVue" from UCM the Applet loads then an "Authorisation Information" dialog appears asking for the Username and Password. Even after entering the proper credentials the credentials dialog will still display over and over again.

Cause

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