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Task Jeopardy Notification Returning OrderNotificationContextbean Instead Of Tasknotificationcontext (Doc ID 1289911.1)

Last updated on SEPTEMBER 10, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.0.1 and later
Information in this document applies to any platform.
Aug 31, 2012 Review relevance - this Note is still valid


We are trying to invoke a task jeopardy notification when the task exceeds its expected duration time.
During the notification we trigger a custom-plugin to invoke Java code.
The Context returned by the notification is of type OrderNotificationContextBean instead of TaskNotificationConext. When we try to type cast the Context received we are getting an error.

Also, We are not able to retrieve the orderData from the OrderXML or from the context. It is returning Null.

Please let us know, how to handle the context returned by the Task Jeopardy Notification and also how to retrieve the Order Data associated with the Task, to send useful information from the Task.


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