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Error Unable to extract {0}. See log file When Tranfer ATOs or CTOs (Doc ID 1290011.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.2 to 9.3.0.2 [Release 9.3]
Information in this document applies to any platform.
Add ***Checked for relevance on 17-Jun-2014***

Symptoms

Cannot transfer ATOs and CTOs.  ATOs and CTOs are in released status.  An error appears on the Where Used tab:
Error: Unable to extract {0}. See log file

Server log error:
<PCExtractTask:ERROR> Unable to extract {0}. See the log for details
com.agile.util.exception.CMAppException: Insufficient privilege.

FACT:
Existing working ACS setup from Agile 9.2.2.1

Changes

Upgraded from Agile 9.2.2.1 to Agile 9.3.0.2

Cause

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