ACS Fails to Complete ATO Due to Error "The Current Status is Complete"

(Doc ID 1290227.1)

Last updated on APRIL 19, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.2 and later
Information in this document applies to any platform.

Symptoms

All the newly created ATOs fail to route to Complete status.

Below error is found in server's log.


<2011-01-18 02:30:30,063> <PCExtractTask:ERROR> Caught the following exception
com.agile.util.exception.CMAppException: Cannot move to Complete. The current status is Complete. Please refresh your object.
at com.agile.pc.cmserver.base.BaseServiceRoute.doAuditStatus(BaseServiceRoute.java:1583)
at com.agile.pc.cmserver.base.BaseServiceRoute.validateDoChangeStatus(BaseServiceRoute.java:2076)
at com.agile.pc.cmserver.base.BaseServiceRoute.doChangeStatus(BaseServiceRoute.java:2027)
at com.agile.pc.cmserver.base.BaseServiceRoute.handleChangeStatus(BaseServiceRoute.java:7492)
at com.agile.acs.PCExtractTask.tmpExtractionProcess(PCExtractTask.java:793)
at com.agile.acs.PCExtractTask.run(PCExtractTask.java:442)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms