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"Unable to Connect to SMS Naming Server" is Reported While Accessing SMS Screens/GUI (Doc ID 1290237.1)

Last updated on MARCH 28, 2022

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 to 4.3.0 [Release 2.2 to 4.3]
Information in this document applies to any platform.

Purpose

This document assists in troubleshooting "SMS Server Error - Unable to Connect to SMS Naming Server" error message(smsNamingServer) generated while accessing Service Management System (SMS) screens.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Introduction
 1. smsNamingServer is not running
 2. smsNamingServer is not listening on desired port
 3. smsNamingServer is unable to connect to Database
 4. Firewall is blocking smsNamingServer IP & port

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