IPSA UI Installer Abnormal Termination

(Doc ID 1290425.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications IP Service Activator - Version 5.2.4 and later
Information in this document applies to any platform.

Symptoms

When installing an IPSA Patch an internal error is seen when using the Oracle Installer. The installer logs show errors like the following:

SEVERE: Abnormal program termination. An internal error has occured. Please provide the following files to Oracle Support :

"C:\Program Files\Oracle\Inventory\logs\installActions2011-01-28_02-38-35PM.log"
"C:\Program Files\Oracle\Inventory\logs\oraInstall2011-01-28_02-38-35PM.err"
"C:\Program Files\Oracle\Inventory\logs\oraInstall2011-01-28_02-38-35PM.out"
INFO: User Selected: Yes/OK

Cause

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