Top toolbar not visible in CCB 2.3.1

(Doc ID 1290619.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Information in this document applies to any platform.


On CCB v2.3.1, running on Microsoft Windows x64 (64-bit) v2008 R2, database environment Oracle Server - Enterprise Edition v11.2.0.1, after logging in, top toolbar menu is not visible.

Expect top toolbar to be visible so that Admin Menu, Main Menu and all the items can be accessed.


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