Top toolbar not visible in CCB 2.3.1 (Doc ID 1290619.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Goal

On Customer Care and billing (CCB) v2.3.1, running on Microsoft Windows x64 (64-bit) v2008 R2, database environment Oracle Server - Enterprise Edition v11.2.0.1, after logging in, top toolbar menu is not visible.

EXPECTED BEHAVIOR
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Expect top toolbar to be visible so that Admin Menu, Main Menu and all the items can be accessed.

Solution

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In this Document

Goal

Solution

References

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Top toolbar not visible in CCB 2.3.1 (Doc ID 1290619.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!