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Unable To Access RSM After Connecting to the Application Through LDAP (Doc ID 1291714.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Retail Price Management - Version 13.1 and later
Information in this document applies to any platform.


When attempting to access the User Administration screen in Retail Security Manager (RSM) 13.1, the following error occurs.

Steps to Reproduce:

  1. Sign on to Retail Price Management (RPM).
  2. Change Task to RSM.
  3. Click on User Administration > User Administration.
  4. Observe the error.




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