Cannot Connect To DM In Oracle Legal Whitehill Enterprise Designer (Doc ID 1291944.1)

Last updated on FEBRUARY 18, 2011

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.8.0 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

This issue occurs when users try to connect to the Livelink ECM document management system (also known as eDocs DM or Hummingbird DM).  The following error is in the error.log file and the DM Option will fail connect.

Livelink ECM - Attempting Login - A general error has occurred - 429 - ActiveX component can't create object

Cause

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