Advanced Conditions That Use Product Family Name Do Not Return Data (Doc ID 1292504.1)

Last updated on FEBRUARY 07, 2011

Applies to:

Oracle Argus Safety - Version: 6.0 and later   [Release: 6.0 and later ]
Information in this document applies to any platform.

Symptoms

When executing the advanced condition that use product family name,  always results in no data found.

Steps to repeat:
1. Create a new advanced condition
2. Select the product family name under the product > product information
3. Select the value for product family name
4. Click on Add button
5. Save the advanced condition
6. Create a case with a company drug
7. Go to case actions>open
8. Try to get the cases using the advanced condition configured in step 1
9. Observe that it returns no data found

Cause

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