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Truncated Data During Excel Export in CCB Oracle Utilities Customer Care and Billing (Doc ID 1294095.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 and later
Oracle Utilities Framework - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Goal

When exporting a zone's data to Excel, the excel information is not exported correctly. Instead it contains modified (incorrect) data as to the data displayed on the zone.
(For example: The correlation id field value “2000220096000002533” is changed to “2000220096000000000”.)


Solution

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In this Document
Goal
Solution
References


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