Truncated Data During Excel Export in CCB Oracle Utilities Customer Care and Billing

(Doc ID 1294095.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 and later   [Release: 2.2 and later ]
Oracle Utilities Framework - Version: 2.2.0 and later    [Release: 2.2 and later]
Information in this document applies to any platform.


When exporting a zone's data to Excel, the excel information is not exported correctly. Instead it contains modified (incorrect) data as to the data displayed on the zone.
(For example: The correlation id field value “2000220096000002533” is changed to “2000220096000000000”.)


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms