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Null RPS Data: Cannot Close Or Change Service Due To Missing "/rate_plan_selector" (Doc ID 1294377.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.0.0]
Information in this document applies to any platform.


Unable to close or change service.

Changes to a user implemented Price Plan updated a product (changed scaled amounts and product description for an existing product). Since then, changes to the related service failed with message Error getting rps_datap: Null RPS data. It appears that the "au_rate_plan_selector_t" table points to the old rate_plan_selector that was deleted when the new one was created.

cm.pinlog shows the following error when tried to close a service:

The search could not find "/rate_plan_selector" 82238321 4.

How to resolve this issue?


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