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No Cases Display In Worklist > Letters (Doc ID 1294685.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 5.1.1 and later
Information in this document applies to any platform.

Goal

Unlike most Worklists in Oracle Life Sciences Argus Safety, the Worklist > Letters is designed to bring back cases that do not contain certain data.  The common misconception is that this work list will bring back cases that contain the letter in question.  The correct function of this work list is to bring back cases that are eligible for the Current Letter selected in the upper left-hand corner (see circled in image below).


Solution

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In this Document
Goal
Solution


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