Excel Document Being Saved With .doc Extension and Cannot be Opened (Doc ID 1294849.1)

Last updated on FEBRUARY 28, 2011

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.8.0 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

When both Word (OLE or ML) and Excel are being used as conversion engines, there may or may not be an issue with the Excel document being created.

Changes

It appears that an upgrade of the Oracle Legal Whitehill Enterprise software may cause an issue with the formats.dat which contain the formatting values for document types.  The formats.dat file can be found in the installation path of the application.  (ie. C:\Program Files\Oracle Legal\Whitehill Enterprise\formats.dat)

Cause

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