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Error requiring CKTID task when assigning a Provisioning Plan having a subtitute task in place of the MetaSolv Solution CKTID task (Doc ID 1295658.1)

Last updated on FEBRUARY 16, 2011

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 and later   [Release: 6.0.15 and later ]
Information in this document applies to any platform.

Symptoms

The following error message is received when attempting to assign a Provisioning Plan to a PSR order even though the plan has a custom task substituted for the MetaSolv Solution defined CKTID task and a Task Behavior defined as "Opens Circuit/Connection Assignment Window".

Example substitute task



Error Text

This order contains new products and the plan selected along with the available child plans do not contain a CKTID task. Please select a plan which contains a CKTID task or has available plans that contain CKTID task.

Error Screenshot

Cause

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In this Document
  Symptoms
  Cause
  Solution

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