Refund In Payment Tool Processed Incorrectly (Doc ID 1295844.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.0.0.0.0 and later   [Release: 7.0.0 and later ]
Information in this document applies to any platform.

Symptoms

Issue while processing refunds through Payment Tool using a flat file as batch input:

When the amount is greater than $999.99 and a comma is included (e.g $2,356.99), the amount is processed incorrectly: $2,356.99 becomes $2.00. If the comma is not included, the amount is processed correctly.

Cause

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