Outbound Messages fail when sending to JMS Queue (Doc ID 1295965.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version: 3.1 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

Occasionally, when Outbound Messages are sent from Customer Care & Billing (CC&B) to Meter Data Management (MDM), the Outbound Message fails to be placed on the integration layer JMS queue. This issue could surface during SA / SP Sync or during Billing Determinants requests. In the log files, the important messages from the CC&B and integration layer WLS instances are:

CCB:


- 2011-02-01 00:56:25,481 [Thread-50:WorkProcessor$WorkRunner(WorkProcessor$WorkRunner:2806f0b6-f204-469b-8635-2488c1d6fe94)] ERROR (domain.integration.RealtimeOutboundMessage) Problems invoking sender : weblogic.messaging.dispatcher.DispatcherException: java.rmi.UnmarshalException: Problem deserializing error response; nested exception is:
java.io.StreamCorruptedException.
weblogic.jms.common.JMSException: weblogic.messaging.dispatcher.DispatcherException: java.rmi.UnmarshalException: Problem deserializing error response; nested exception is:
java.io.StreamCorruptedException


SOA:


<Feb 1, 2011 12:55:50 AM EST> <Info> <RMI> <server.domain.com> <soa_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <11d1def534ea1be0:-5136da4d:12cc8f0cef3:-8000-000000000003f7ef> <1296539750252> <BEA-080027> <A heartbeat was not sent due to probable client disconnect.>

####<Feb 1, 2011 1:01:14 AM EST> <Warning> <RMI> <server.domain.com> <soa_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <11d1def534ea1be0:-5136da4d:12cc8f0cef3:-8000-000000000003f91a> <1296540074686> <BEA-080003> <RuntimeException thrown by rmi server: dispatch
java.lang.SecurityException: [Security:090398]Invalid Subject: principals=[system, Administrators].
java.lang.SecurityException: [Security:090398]Invalid Subject: principals=[system, Administrators]

Cause

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