Outbound Messages fail when sending to JMS Queue
(Doc ID 1295965.1)
Last updated on JUNE 16, 2021
Applies to:Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Occasionally, when Outbound Messages are sent from Customer Care & Billing (CC&B) to Meter Data Management (MDM), the Outbound Message fails to be placed on the integration layer JMS queue. This issue could surface during SA / SP Sync or during Billing Determinants requests. In the log files, the important messages from the CC&B and integration layer WLS instances are:
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