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User Gets "AgileRealm" Authentication Login window Pop-Up when Doing File Operation or involuntary logout of webclient in Cluster With BigIP F5 Load Balancer (Doc ID 1296886.1)

Last updated on JANUARY 14, 2019

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.1 and later
Information in this document applies to any platform.

Symptoms

Environment
----------------
Agile PLM 9.3.0.1 or later version, Cluster, Weblogic server

When attempting to get or attach a file, get AgileRealm login pop-up window randomly. If only leave 1 managed server running, the issue does not occur.

ERROR
----------
AgileRealm Authentication window pops up unexpectedly.


STEPS
----------
1. Log into web client.
2. Attempt to get a file (may work once or twice but eventually a login will be requested).

Cause

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In this Document
Symptoms
Cause
Solution
 Custom Cookie Insert (Active)
 JSESSIONID Based (Passive)


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