Unable To Connect To Testnap (Doc ID 1297002.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 27-Nov-2012.

Goal

CM and DM_ORACLE processes are up and running and able to login to database, but testnap doesn't connect and throwing the following error:

E Mon Aug 6 22:03:44 2012 BRM07 cm:17448 cm_login_pw001.c(21):501 1:BRM07 :testnap:17446:-136836896:0:1297813252:0
bad login for "root.0.0.0.1 (/service/pcm_client)", failure type 6
E Mon Aug 6 22:03:44 2012 BRM07 cm:17448 cm_child.c(115):2564 1:BRM07 :testnap:17446:-136836896:0:1297813252:0
CM bad login attempt from ip_addr=xxx.xx.xxx.xxx:17352, err=56(PIN_ERR_BAD_LOGIN_RESULT), field=0(0)

Solution

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