Unable to install Messaging Server 6.3 patch - The prepatch script exited with return code 1 (Doc ID 1297334.1)

Last updated on FEBRUARY 28, 2011

Applies to:

Oracle Communications Messaging Exchange Server - Version: 6.3 and later   [Release: 6.0 and later ]
Information in this document applies to any platform.

Symptoms

On Messaging Server while attempting to install patch 120228-42 which is Messaging Server 6.3-13.01: core patch with:


-bash-3.00# patchadd ./120228-42
Validating patches...

Loading patches installed on the system...
Done!

Loading patches requested to install.
Done!

Checking patches that you specified for installation.
Done!

Approved patches will be installed in this order:
120228-42


Checking installed patches...
Executing prepatch script...
-- The patch requires that the following file exists
-- /apps/SUNWmsgsr/lib/config-templates/Devsetup.properties
-- You can find this file under your factory config area
-- This will typically be in one of the following areas:
-- /apps/SUNWmsgsr/data/setup/configure_YYYYMMDDHHMMSS/
-- /apps/SUNWmsgsr/install/configure_YYYYMMDDHHMMSS/
-- Please copy the file and apply the patch again
The prepatch script exited with return code 1.


Verified under above suggested directories that the file Devsetup.properties does not exist anywhere on the system.

Changes

The procedure used for the installation of Messaging Server on this system was such that the usual ./configure step had been replaced by a custom script pasting configuration into files directly in the /var/SUNWmsgr/config directory creating the jobcontroler.cnf, msg.conf and other require files.  Everything worked up until the Messaging Server needed to be patched.

Cause

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