Out Of Study Load Fails With Fatal Error (Doc ID 1297618.1)

Last updated on MARCH 02, 2011

Applies to:

Oracle Clinical - Version: 4.6.0 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Symptoms

Clinical Version 4.6.0

  • Procedures
  • Discrepancy
  • DCF's
  • Mass Changes
  • Batch Data Load
  • In & Out of Study

When attempting to perform an "Out of Study Load", where the database server is on a Linux platform, the following errors occur::


ERROR
Fatal Error: data_file_id = nnnnn does not exist.
FatalEerror: Out of Study Load failed due to error(s) detected in <filename>

Steps to reproduce:

1. Copy the data file to the database server

2. In OC, navigate to Conduct -> Out of Study Load -> Batch Load Data Files

3. Enter the following information:
For Name: TEST
For OS File Name: <File name from step 1 above>
For Format Mask: STANDARD
Click Save and Exit

4. In OC, navigate to Conduct -> Out of Study Load -> Load/Prepare/Transfer Batch Data

5. Submit job

Cause

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