V2.2 Service Pack 10 Patch 9817407 Required Manual Steps on Tomcat Environment.

(Doc ID 1298094.1)

Last updated on FEBRUARY 22, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Information in this document applies to any platform.


=== ODM Question ===

Patch 9817407 introduced two new files, query- and xmlparserv2- They exist in the following folders:


After starting CC&B on Tomcat the following error is displayed in the dashboard area.

java.lang.NoClassDefFoundError: oracle/xml/jaxp/JXDocumentBuilderFactory


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