Screen Hangs Trying to Complete Excel-Entity Mapping for Excel Upload

(Doc ID 1298141.1)

Last updated on JANUARY 25, 2018

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.2 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA) 7.2
Weblogic

Symptoms

In Oracle Financial Services Analytical Applications Infrastructure (OFSAA) 7.2 with Weblogic, you are creating an Excel-Entity Mapping Definition to prepare for an Excel Upload.  As you try to load the Excel information and define the mappings, the user interface screen hangs.  The screen may hang in several different locations.  Examples:

Example 1: In Excel-Entity Mapping, after clicking on the Add Row button, entering a Mapping Name, selecting an Excel spreadsheet on the Excel-Entity Mapping Definition screen and clicking on the arrow button, the screen hangs.  The Excel data never loads.

Example 2: In the "Selected Entities" box, when you try to expand the list of columns under an instrument table, the screen hangs with a spinning hourglass and never completes.  You expect to see a list of columns so you can complete the Excel to Entity mappings.

A spinning hour glass appears.  The hourglass never stops.

Cause

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