No Rerating Jobs Are Created After Backdated ERA Modifications (Doc ID 1298302.1)

Last updated on SEPTEMBER 23, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 and later   [Release: 7.4.0 and later ]
Information in this document applies to any platform.

Goal

Automatic rerating is enabled, but after backdated ERA modifications , no rerate job is created.
Why automatic rerating is not working for backdated ERA modifications?
What conditions must be satisfied to rerate account for backdated ERA modifications?

Customer was calling the PCM_OP_CUST_MODIFY_PROFILE opcode.

op_cust_modify_profile input flist as shown below:

D Thu Feb 3 13:20:45 2011 fury cm:29207 fm_cust_profile.c:815
op_cust_modify_profile input flist
# number of field entries allocated 20, used 4
0 PIN_FLD_POID POID [0] 0.0.0.1 /profile/serv_extrating 3509963 0
0 PIN_FLD_START_T TSTAMP [0] (1296735369) Thu Feb 3 13:16:09 2011
0 PIN_FLD_END_T TSTAMP [0] (1296735370) Thu Feb 3 13:16:10 2011
0 PIN_FLD_PROFILES ARRAY [0] allocated 20, used 2
1 PIN_FLD_PROFILE_OBJ POID [0] 0.0.0.1 /profile/serv_extrating 3509963 0
1 PIN_FLD_INHERITED_INFO SUBSTRUCT [0] allocated 20, used 1
2 PIN_FLD_DATA_ARRAY ARRAY [0] allocated 20, used 2
3 PIN_FLD_NAME STR [0] "2862362222"
3 PIN_FLD_VALUE STR [0] "2862362222"

op_cust_modify_profile return flist as shown below:

D Thu Feb 3 13:20:45 2011 fury cm:29207 fm_cust_profile.c:974
op_cust_modify_profile return flist
# number of field entries allocated 20, used 1
0 PIN_FLD_POID POID [0] 0.0.0.1 /profile/serv_extrating 3509963 0
We can see an event /event/notification/profile/modify in CM pinlog file as below:

D Thu Feb 3 13:20:45 2011 fury cm:29207 fm_act_usage.c:280
op_act_usage input flist
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /profile/serv_extrating 3509963 0
0 PIN_FLD_EVENT SUBSTRUCT [0] allocated 20, used 11
1 PIN_FLD_POID POID [0] 0.0.0.1 /event/notification/profile/modify -1 0
1 PIN_FLD_NAME STR [0] "Profile Object Update Log"
1 PIN_FLD_USERID POID [0] 0.0.0.1 /service/pcm_client 1 1071
1 PIN_FLD_SESSION_OBJ POID [0] 0.0.0.1 /event/session 264023528158110143 0
1 PIN_FLD_PROFILE_OBJ POID [0] 0.0.0.1 /profile/serv_extrating 3509963 0
1 PIN_FLD_START_T TSTAMP [0] (1296735369) Thu Feb 3 13:16:09 2011
1 PIN_FLD_END_T TSTAMP [0] (1296735370) Thu Feb 3 13:16:10 2011
1 PIN_FLD_ACCOUNT_OBJ POID [0] 0.0.0.1 /account 3513385 0
1 PIN_FLD_PROGRAM_NAME STR [0] "cm"
1 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.1 /service/telco/tp_fixed/telephony 3509387 0
1 PIN_FLD_SYS_DESCR STR [0] "Profile Object Modified"


Solution

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