Startup of Agile File Manager Result in Error "Can't Connect To Thumbnail VueServer" (Doc ID 1298708.1)

Last updated on OCTOBER 06, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.2.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the Agile File Manager the following error occurs.

ERROR

Cannot connect to Thumbnail VueServer
Please check your Thumbnail VueServer Setting and restart File Server

STEPS

1. Start the Apache Tomcat service for Agile File Manager
2. Review the catalina.out file or stdout.log located under [Agile home]\FileManager\logs

Cause

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