Service Order Updates Do Not Update Features

(Doc ID 1298713.1)

Last updated on SEPTEMBER 23, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 and later   [Release: 7.4.0 and later ]
Information in this document applies to any platform.

Goal

When the service order is set to complete by the provisioning agent, the service order status is changed to complete but related features of the service order do not get changed from provisioning to complete.
Similarly, service status does not get updated.

Customer was using simulating response from agent with the testnap .
The opcode is as shown below:

D Tue Jan 18 17:34:45 2011 cm:16138 fm_tcf_prov_update_svc_order.c:93
op_tcf_prov_update_svc_order input flist
# number of field entries allocated 20, used 4
0 PIN_FLD_POID POID [0] 0.0.0.1 /event/provisioning/service_order/telco/gsm 262651337643161237 0
0 PIN_FLD_STATUS_MSG STR [0] "Service Order provisioned by OSM"
0 PIN_FLD_STATUS_FLAGS INT [0] 0
0 PIN_FLD_STATUS ENUM [0] 0


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms