New Case Status and New Office Status options are not available under conditions in an activity. (Doc ID 1298794.1)

Last updated on AUGUST 05, 2015

Applies to:

Oracle Insurance General Agent - Version: 6.2 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

Activity in System Admin does not give the options for "Change case status" or "Change office status" under conditions.

Cause

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