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Opening a new Internet Explorer session using Ctrl+N affects the first session (Doc ID 1299527.1)

Last updated on JULY 27, 2022

Applies to:

Oracle Utilities Billing Component - Version 1.6.1.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing

When opening a new IE session using the File>New link or the Ctrl+N shortcut from the first IE session, selecting the 'refresh periodically' option on the reports page on the first IE sessions forces the second IE session to hang.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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