Unable to Run OOB Reports In EIP and MDM receiving error: (0X80004005): UNKNOWN ERROR 0X80040200 (Doc ID 1300070.1)

Last updated on FEBRUARY 16, 2017

Applies to:

LODESTAR EIP - Version: 1.6.1.0 to 1.6.1.0 - Release: 1.6 to 1.6
Information in this document applies to any platform.

Symptoms

When running OOB reports specifically related to Crystal Reports from MDM and or EIP an error occurs.
Error: (0X80004005): UNKNOWN ERROR 0X80040200

Changes

With the new EIP 1.6 version the Crystal Reports run-time engines are no longer shipped with install.


Cause

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