BRM Upgrade : Status Of The Inactivated Discount Doesn't Change From 1 To 2 (Doc ID 1300599.1)

Last updated on APRIL 23, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 and later   [Release: 7.4.0 and later ]
Information in this document applies to any platform.

Symptoms

We have created an account and have purchased some products and one discount under /service/subscription.

And when we are trying to Suppress (Inactivate) the above /service/subscription which internally trying to inactivate all the products and discount which are under this /service/subscription .

When we ran this we don't see any error in the logs, everything went fine but the status for the discount doesn't change in the database from 1 to 2 . But for the products it got changed from 1 to 2 .

We have tried calling the OOB ( PCM_OP_SET_DISCOUNT_STATUS ) opcode also through the testnap and in that also we have faced the same issue, i.e no error in the logs but the status in the DB remains the same.

Cause

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