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Cannot Change Status Due to Error "Node XXXXXX Does Not Exist in the Cache. It May Have Been Deleted Already." Due to a Subscriber (From Agile Content Service - ACS) That Does Not Have a Valid Event Associated to It. (Doc ID 1300652.1)

Last updated on JULY 04, 2023

Applies to:

Oracle Agile Product Collaboration - Version and later
Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


When attempting to move a change to the next status, the following error occurs.

Node XXXXXX does not exist in the cache. It may have been deleted already.

No error in OC4J log ([OASHome]\opmn\logs\default_group~home~default_group~1.log)

Java Console gives:
WARNING: Exception returned by remote server: {0}
com.agile.admin.client.value.AdminException: Node XXXXXX does not exist in the cache. It may have been deleted already.
at com.agile.admin.server.ADictionary.getNodeByID(
at com.agile.pc.cmserver.base.BaseServiceRoute.checkACSWorkflowEvents(
at com.agile.pc.cmserver.base.BaseServiceRoute.validateOnChangeStatusExtra(
at com.agile.pc.cmserver.base.BaseServiceRoute.doChangeStatus(
at com.agile.pc.cmserver.base.BaseServiceRoute.handleChangeStatus(
at com.agile.pc.cmserver.base.CMRouteSessionBean.handleChangeStatusWithoutAutoPromote(

The issue can be reproduced at will with the following steps:
1. Open any existing ECO

Create a new ECO and assign a workflow

2. Move to next status

the error appears


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