My Oracle Support Banner

Data References Not Working From Manual Order Entry (Doc ID 1300655.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

When reference node is added in the task data, even after providing the details for the order in SOM UI, customer is getting the error below.

When setting a value of the reference structure, the following error appears in the logs:

<20-May-2010 8:00:33,710 GMT+05:30 PM> <INFO> <impl.OrchestrationCascadingLRUPolicy> <Timer-2> <Evicted order /1753 from orde
r cache due to cache entry expiry>
<20-May-2010 8:01:01,178 GMT+05:30 PM> <ERROR> <jboss.JBossOrderCacheManager> <ExecuteThread: '13' for queue: 'oms.web'> <Una
ble to resolve value [] for reference with index [1274365841887]>
<May 20, 2010 8:01:01 PM GMT+05:30> <Error> <oms> <BEA-000000> <jboss.JBossOrderCacheManager: Unable to resolve value [] for
reference with index [1274365841887]>

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.