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ilearning 5.2.1 Authorised Approvals Fails With Error "ORA-20002: 3114: Activity 'ENROLL/WF_ILA_ENROLLMENT' is not a process." (Doc ID 1301374.1)

Last updated on SEPTEMBER 06, 2019

Applies to:

Oracle iLearning - Version 5.2 to 5.2.1 [Release 5]
Information in this document applies to any platform.
***Checked For Relevance on 10-FEB-2013***

Symptoms

On : 5.2.1 version, for a authorised enrollment, when learner requests enrollment, approver does not receives the notification.
And following error could be see in the workflow monitor.

ERROR
-----------------------
oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: select notification_id from wf_ila_notifications_view where UPPER(context) like ? and UPPER(message_name) = 'WF_ILA_REQUEST_MESSAGE41' and UPPER(status) = 'OPEN' at oracle.jbo.server.BaseSQLBuilderImpl.processException(BaseSQLBuilderImpl.java:3383) at oracle.jbo.server.OracleSQLBuilderImpl.processException(OracleSQLBuilderImpl.java:4022) at oracle.jbo.server.QueryCollection.buildResultSet(QueryCollection.java:961) at oracle.jbo.server.QueryCollection.executeQuery(QueryCollection.java:669) at oracle.jbo.server.ViewObjectImpl.executeQueryForCollection(ViewObjectImpl.java:3754) at oracle.jbo.server.ViewRowSetImpl.execute(ViewRowSetImpl.java:743) at oracle.jbo.server.ViewRowSetImpl.executeQueryForMasters(ViewRowSetImpl.java:892) at oracle.jbo.server.ViewRowSetImpl.executeQueryForMode(ViewRowSetImpl.java:806) at oracle.jbo.server.ViewRowSetImpl.executeQuery(ViewRowSetImpl.java:800) at oracle.jbo.server.ViewObjectImpl.executeQuery(ViewObjectImpl.java:3674) at oracle.ila.admin.offer.view.OfferingEnrollmentListBean.approveUsers(OfferingEnrollmentListBean.java:633) at oracle.ila.admin.offer.view.OfferingEnrollmentListBean.doProcessRequest(OfferingEnrollmentListBean.java:360) at oracle.ila.common.view.DataWebBeanImpl.processRequest(DataWebBeanImpl.java:615) at oracle.ila.common.view.ILAFormBean.processRequest(ILAFormBean.java:420) at oracle.ila.admin.view.AdminJspPage.processRequest(AdminJspPage.java:678) at _en._admin._jsp._l__enroll._jspService(_l__enroll.java:66) at oracle.ila.common.view.ILAJspPage.service(ILAJspPage.java:121) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595) ## Detail 0 ## java.sql.SQLException: ORA-00942: table or view does not exist at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:138) at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:316) at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:282) at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:639) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:185) at oracle.jdbc.driver.T4CPreparedStatement.execute_for_describe(T4CPreparedStatement.java:503) at oracle.jdbc.driver.OracleStatement.execute_maybe_describe(OracleStatement.java:1029) at oracle.jdbc.driver.T4CPreparedStatement.execute_maybe_describe(T4CPreparedStatement.java:535) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1126) at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3001) at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3043) at oracle.jbo.server.QueryCollection.buildResultSet(QueryCollection.java:860) at oracle.jbo.server.QueryCollection.executeQuery(QueryCollection.java:669) at oracle.jbo.server.ViewObjectImpl.executeQueryForCollection(ViewObjectImpl.java:3754) at oracle.jbo.server.ViewRowSetImpl.execute(ViewRowSetImpl.java:743) at oracle.jbo.server.ViewRowSetImpl.executeQueryForMasters(ViewRowSetImpl.java:892) at oracle.jbo.server.ViewRowSetImpl.executeQueryForMode(ViewRowSetImpl.java:806) at oracle.jbo.server.ViewRowSetImpl.executeQuery(ViewRowSetImpl.java:800) at oracle.jbo.server.ViewObjectImpl.executeQuery(ViewObjectImpl.java:3674) at oracle.ila.admin.offer.view.OfferingEnrollmentListBean.approveUsers(OfferingEnrollmentListBean.java:633) at oracle.ila.admin.offer.view.OfferingEnrollmentListBean.doProcessRequest(OfferingEnrollmentListBean.java:360) at oracle.ila.common.view.DataWebBeanImpl.processRequest(DataWebBeanImpl.java:615) at oracle.ila.common.view.ILAFormBean.processRequest(ILAFormBean.java:420) at oracle.ila.admin.view.AdminJspPage.processRequest(AdminJspPage.java:678) at _en._admin._jsp._l__enroll._jspService(_l__enroll.java:66) at oracle.ila.common.view.ILAJspPage.service(ILAJspPage.java:121) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595)



11/01/06 18:38:26 Other exception: ORA-20002: 3114: Activity 'ENROLL/WF_ILA_ENROLLMENT' is not a process.
ORA-06512: at "OWF_MGR.WF_ENGINE", line 3920
ORA-06512: at line 1

11/01/06 18:38:26 sql statement executed fail:Closed Statement
11/01/06 18:38:26 Message Count = 2
11/01/06 18:38:26 Malformed URL:null
11/01/06 18:38:26 Message 0 = WF_DATABASE_ERROR
11/01/06 18:38:26 Thu Jan 06 18:38:26 CST 2011:ERROR:WorkflowBean->startWorkFlow(): Exception create and start proces WF_ILA_ENROLLMENT


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Learner applies for an offering requires approval
2. Manager/approver does not receive any notification

Cause

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In this Document
Symptoms
Cause
Solution


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