How To Resolve Intermittent Issues When Running Tomcat As A Service

(Doc ID 1301740.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.0 and later
Information in this document applies to any platform.
***Checked for relevance on 08-Nov-2013***


How to resolve intermittent Tomcat service issues?

When using Tomcat 6 as a service, users are getting malformed headings/labels in the login screen, Collaborator Workbench and Workflow Manager.

Expect to see:
User ID

Instead, users are seeing:

Business ModelerPasswordProgram/Target

User ID
PasswordGet the list of all users

User ID
Display FormatPassword

The display is inconsistent. It varies after restarting Tomcat.
It is also intermittent.
Occasionally the problem will go away for a couple of restarts of Tomcat.
Then it will happen again. No idea what the pattern is.

The problem does not happen when running tomcat as batch (instead of as a service).
However, users want to run Tomcat as a service.


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