Publisher 42 Workers randomly fall into a Failed State

(Doc ID 1301760.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Insurance Istream - Version DNU4.2 and later
Information in this document applies to any platform.

Symptoms

During the batch processing, several Workers will report a 'failed' State.
From the logs, the affected Workers appears to encounter numerous generation errors ( Proxy.Error.19) consecutively. The IStream Publisher WorkerAgent service needs to be restarted manually to restore the Worker State.

Cause

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