Primary Note for Oracle Communications Instant Messaging Server (Doc ID 1302332.1)

Getting Started

Oracle Communications Instant Messaging Server Release 10.0.1 is the latest version of Instant Messaging. You can upgrade from release 9.0.x or 10.0 to 10.0.x.  Oracle Communications Instant Messaging Server provides a secure, real-time communication and collaboration system, combining presence awareness with instant messaging capabilities, for communications service providers. Use Instant Messaging Server to create XMPP-based services, use client-to-client voice chat, enable mobile presence services, and access SIP/SIMPLE networks. The documentation links below all refer to this latest release unless otherwise noted.

• Installing Instant Messaging Server is documented  here.
• Oracle Communications Instant Messaging Server Release 10.0.1.x system requirements are documented here.
• The latest Java 7 or 8 version downloads are found in MOS using the Patch tab and Filters:    Product is Java SE JDK and JRE; Release is one of Oracle JDK 1.7.0, Oracle JDK 1.8.0; Show recommended patches only is True; Exclude superseded patches is True.
• UCS compatibility matrix: Oracle Unified Communications Compatibility Matrix (Doc ID 2225515.1).

Beginning in June 2015, UCS software is delivered as three separate products - Oracle Communications Messaging Server, Oracle Communications Calendar Server, and Oracle Communications Instant Messaging Server. Each product download enables you to download additional software that you have a right to use. For example, the Oracle Communications Messaging Server download enables you to download Oracle Communications Convergence and Oracle Communications Indexing and Search Service software.

As a result of the changes to the packaging of the software, the process for installing UCS software has changed. The commpkg install command no longer installs all UCS software. Instead, you now run commpkg install for each product you are installing. The commpkg script is bundled with each individual product.

KM Document: Packaging Change in UCS 8.0 (Doc ID 2017526.1)

Deployment Planning

• Planning Your Instant Messaging Server Installation https://docs.oracle.com/communications/E76289_01/doc.1001/e76290/ins_planning.htm#IMSIN113

Installation

The following links are short-cuts to sections within the full Installation and Configuration Guide (unless otherwise specified) that are specific to Instant Messaging:

• Installation Scenario - Instant Messaging Server Multiplexor https://docs.oracle.com/communications/E76289_01/doc.1001/e76290/ins_planning.htm#IMSIN152
• Instant Messaging Server Initial Configuration https://docs.oracle.com/communications/E76289_01/doc.1001/e76290/ins_sysreqs.htm#IMSIN166
• Also review the Oracle Unified Communications Compatibility Matrix (Doc ID 2225515.1)

Upgrade

You can upgrade from release 9.0.x or 10.0 to 10.0.x.  The below upgrade path procedures are found in the Communications Instant Messaging Server Installation and Configuration Guide - Upgrading Instant Messaging Server section -  https://docs.oracle.com/communications/E76289_01/doc.1001/e76290/ins_upgrade.htm#IMSIN209

• About Upgrading Instant Messaging Server
• Supported Upgrade Paths
  • Upgrading Instant Messaging Server (9.0.x or 10.0 to 10.0.x)
  • Upgrading Instant Messaging Server (Prior to Version 9 to 10.0.x)
  • Post-Upgrade Tasks
• Upgrading from 9.0.x to 10.0.x in a Highly Available Environment
  • To Upgrade to Instant Messaging Server 10.0.x in an HA Environment
  • To Upgrade to Instant Messaging Server 10.0.x Sun Cluster Agent (IM_SCHA)
• Rolling Back an Upgrade
• Also review the Oracle Unified Communications Compatibility Matrix (Doc ID 2225515.1)

Administration

The Instant Messaging Administration Guide contains a lot of useful information including the following most commonly referenced sections:

• Overview of the imadmin Command-line Utility https://docs.oracle.com/communications/E76289_01/doc.1001/e76291/im_im_imadm_tool_ref.htm#IMSAG492
• Administering Instant Messaging Components https://docs.oracle.com/communications/E76289_01/doc.1001/e76291/im_admnstrg_ims_comps.htm#IMSAG112
• Performance and Sizing https://docs.oracle.com/communications/E76289_01/doc.1001/e76291/im_perf_scl_szng_cons_im.htm#IMSAG158

Instant Messaging Server Software and Patches

Instant Messaging 10.0.1.5.0 Patch

Instant Messaging Server 10.0.1.5.0 patch has been uploaded to MOS.  Please upgrade for continuous support.

Oracle Communications Instant Messaging Server patch version 10.0.1.5.0 and the associated README for all platforms is available from the following links:

• Oracle Communications Instant Messaging Server 10.0.1.5.0 Notes
  
  •  Platform: Linux
  •  Platform: Solaris x64
  •  Platform: Solaris sparc
• Oracle Communications Instant Messaging Server 10.0.1.5.0 Patch Numbers
  
  • Patch Name    Description                                                                                                                   Platform
  • 32100035      Patch 32100035: Instant Messaging Server 10.0.1.5.0 Patch Release    Oracle Solaris on x86-64 (64-bit) / Oracle Solaris on SPARC (64-bit) / Linux x86-64 (American English)

Instant Messaging 10.0.1.4.0 Patch

Instant Messaging Server 10.0.1.4.0 patch has been uploaded to MOS.  Please upgrade for continuous support.  Oracle Communications Instant Messaging Server patch version 10.0.1.4.0 and the associated README for all platforms is available from the following links:

• Oracle Communications Instant Messaging Server 10.0.1.4.0 Notes
  
  •  Platform: Linux
  •  Platform: Solaris x64
  •  Platform: Solaris sparc
• Oracle Communications Instant Messaging Server 10.0.1.4.0 Patch Numbers
  
  • Patch Name    Description                                                                                                                   Platform
  • 30672431      Patch 30672431: Instant Messaging Server 10.0.1.4.0 Patch Release    Oracle Solaris on x86-64 (64-bit) / Oracle Solaris on SPARC (64-bit) / Linux x86-64 (American English)

Instant Messaging 10.0.1.3.0 Patch

Instant Messaging Server 10.0.1.3.0 patch has been uploaded to MOS.  Please upgrade for continuous support.  Oracle Communications Instant Messaging Server patch version 10.0.1.3.0 and the associated README for all platforms is available from the following links:

• Oracle Communications Instant Messaging Server 10.0.1.3.0 Notes
  
  •  Platform: Linux
  •  Platform: Solaris x64
  •  Platform: Solaris sparc
• Oracle Communications Instant Messaging Server 10.0.1.3.0 Patch Numbers
  
  • Patch Name    Description                                                                                                                   Platform
  • 28905361      Patch 28905361: PATCH: INSTANT MESSAGING 10.0.1.3.0 PATCH RELEASE    Oracle Solaris on x86-64 (64-bit) / Oracle Solaris on SPARC (64-bit) / Linux x86-64 (American English)

Instant Messaging 10.0.1.2.0 Patch

Instant Messaging Server 10.0.1.2.0 patch has been uploaded to MOS.  Please upgrade for continuous support.  Oracle Communications Instant Messaging Server patch version 10.0.1.2.0 and the associated README for all platforms is available from the following links:

• Oracle Communications Instant Messaging Server 10.0.1.2.0 Notes
  
  •  Platform: Linux
  •  Platform: Solaris x64
  •  Platform: Solaris sparc
• Oracle Communications Instant Messaging Server 10.0.1.2.0 Patch Numbers
  
  • Patch Name    Description                                                                                                                   Platform
  • 27093870      Patch 27093870: PATCH RELEASE BUG FOR INSTANT MESSAGING 10.0.1.2.0 PATCH    Oracle Solaris on x86-64 (64-bit) / Oracle Solaris on SPARC (64-bit) / Linux x86-64 (American English)

Instant Messaging 10.0.1.1.0 Patch

Instant Messaging Server 10.0.1.1.0 patch [aka IM10U1 patch 1] has been uploaded to MOS.  Please upgrade for continuous support.  Oracle Communications Instant Messaging Server patch version 10.0.1.1.0  and the associated README for all platforms is available from the following links:

• Oracle Communications Instant Messaging Server 10.0.1.1.0 Notes
  
  •  Platform: Linux
  •  Platform: Solaris x64
  •  Platform: Solaris sparc
• Oracle Communications Instant Messaging Server 10.0.1.0.0 Patch Numbers
  
  • Patch Name    Description                                                                Release        Platform
  • 26148909    PATCH Upload BUG FOR 10.0.1.1.0 PATCH (Patch)      10.0.1.0.0     Oracle Solaris on SPARC (64-bit)
  • 26148895    PATCH Upload FOR 10.0.1.1.0 PATCH (Patch)             10.0.1.0.0     Oracle Solaris on x86-64 (64-bit)
  • 26148863    PATCH RELEASE BUG FOR 10.0.1.1.0 PATCH (Patch)   10.0.1.0.0     Linux x86-64 (American English)

Instant Messaging 10.0.1 Patch

Oracle Communications Instant Messaging Server patch version 10.0.1 and the associated README for all platforms is available from either of the following links.  You can upgrade from release 9.0.x or 10.0 to 10.0.x.

• https://updates.oracle.com/download/24396502.html
• https://support.oracle.com/rs?type=patch&id=24396502

New Supported Standards - Communications Instant Messaging Server Release Notes - https://docs.oracle.com/communications/E76289_01/doc.1001/e76293/imsrn.htm#IMSRN124

Instant Messaging 10.0

Oracle Communications Instant Messaging Server 10.0 available from https://edelivery.oracle.com/

• Oracle Communications Instant Messaging Server (10.0) for Linux x86-64
  • V77826-01.zip Oracle Communications Instant Messaging Server 10.0.0 Software for Linux x86-64
  • V77833-01.zip Oracle Communications Instant Messaging Server Licensing Information User Manual
  • V77834-01.zip Oracle Communications Unified Communications Suite Documentation Readme
• Oracle Communications Instant Messaging Server (10.0) for Oracle Solaris on SPARC (64-bit)
  • V77827-01.zip Oracle Communications Instant Messaging Server 10.0.0 Software for Oracle Solaris on SPARC (64-bit)
  • V77833-01.zip Oracle Communications Instant Messaging Server Licensing Information User Manual
  • V77834-01.zip Oracle Communications Unified Communications Suite Documentation Readme
• Oracle Communications Instant Messaging Server (10.0) for Oracle Solaris on x86-64 (64-bit)
  • V77828-01.zip Oracle Communications Instant Messaging Server 10.0.0 Software for Oracle Solaris on x86-64 (64-bit)
  • V77833-01.zip Oracle Communications Instant Messaging Server Licensing Information User Manual
  • V77834-01.zip Oracle Communications Unified Communications Suite Documentation Readme

Instant Messaging 9.0

• 148579-07 148582-07 - Instant Messaging 9.0: generic patch: Solaris Sparc
• 148580-07 148583-07 - Instant Messaging 9.0: generic patch: Solaris x86
• 148581-07 148584-07 - Instant Messaging 9.0: generic patch: RHEL4.0 RHEL5

Instant Messaging 8.0

• 139893-06 139896-03 - Instant Messaging 8.0: generic patch: Solaris Sparc 
• 139894-06 139897-03 - Instant Messaging 8.0: generic patch: Solaris x86
• 139895-06 139898-03 - Instant Messaging 8.0: generic patch: RHEL4.0 RHEL5

Instant Messaging 7.3

• 139896-03 - Instant Messaging 7.3: generic patch Solaris Sparc
• 139897-03 - Instant Messaging 7.3: generic patch Solaris x86
• 139898-03 - Instant Messaging 7.3: generic patch RHEL2.1 RHEL3.0

Documentation

• Full Communications Suite Installation Guides: https://docs.oracle.com/en/industries/communications/#ucs
• Instant Messaging Releases 10.0.1, 10.0, 9.0.2, 9.0.1 and 8.0 Documentation https://docs.oracle.com/en/industries/communications/instant-messaging-server/index.html

Oracle Communications Instant Messaging Server Release 10.0.1 Specific Documentation

• Installation and Configuration Guide https://docs.oracle.com/communications/E76289_01/doc.1001/e76290/toc.htm
• System Administrator's Guide https://docs.oracle.com/communications/E76289_01/doc.1001/e76291/toc.htm
• Security Guide https://docs.oracle.com/communications/E76289_01/doc.1001/e76292/toc.htm
• Release Notes https://docs.oracle.com/communications/E76289_01/doc.1001/e76293/toc.htm
• Licensing Information User Manual  https://docs.oracle.com/communications/E76289_01/doc.1001/ims_101_licensing_information.pdf

Knowledge Articles

To browse or search all Convergence knowledge articles in MOS, switch to the "Knowledge" tab then in the "Knowledge Base" section under "Select a product or product line" you need to choose "Oracle Communications Instant Messaging Server" (the easiest way to do this is to type "Instant Messaging" in the field and select the full product name from the list provided in the drop down). Once the product is correctly selected then clicking on "Search" without entering any search terms should allow the full collection to be browsed. Naturally, entering a search term will restrict the list returned to only articles relevant to that term.

Troubleshooting

• How do I gather debug data in the Sun Instant Messaging Server (Doc ID 1126049.1)
• How do I gather debug data in the Sun Instant Messaging Native Java Client (Doc ID 1126063.1)
• Troubleshooting Instant Messaging Server https://docs.oracle.com/communications/E76289_01/doc.1001/e76291/im_trble_monito_im.htm#IMSAG276

Legacy Communications Suite 7.0.6 Documentation

Quick reference for deploying the whole Unified Communications Suite on a single host for evaluation can be found in the following step-by-step guides:

• Communications Suite on a Single Host (Solaris) https://docs.oracle.com/cd/E54528_01/doc/ucs_706_install_guide.pdf#1699
• Communications Suite on a Single Host (Red Hat Linux) https://docs.oracle.com/cd/E54528_01/doc/ucs_706_install_guide.pdf#1751

The following document provides additional advice if the installation is taking place on Solaris Zones:

• Installing Communications Suite on Solaris Zones https://docs.oracle.com/cd/E54528_01/doc/ucs_706_install_guide.pdf#380